The good News first:
Our dispatch continues at the usual speed. All orders until 14 o'clock will be shipped the same day! Competent telephone consultation daily from 9 to 18 o'clock.
The bad news:
To reduce the risk of infection with the corona virus, our stationary business in Bielefeld will remain closed for the time being.
Pick ups of pre-ordered and paid items are possible "social contact-free" on weekdays in the time from 9 to 17 o'clock.
We ship worldwide! Check the shipping rate to your country below.
Shipping to Germany:
We charge shipping costs on the basis of the order value:
Shippingcosts DPD (within Germany)
Shippingcosts for orders up to 50.- Euro: 4,90 Euro
Shippingcosts for orders of 50.- Euro or more: free
Shippingcosts DHL (within Germany)
Shippingcosts for orders up to 50.- Euro: 5,90 Euro
Shippingcosts for orders of 50.- Euro or more: 1.- Euro
Bulky goods* (flat): 7,90 Euro
*Bulky goods are all items with a length of 120cm or more
All our prices are indicated in Euro including the legal VAT (value added taxes).
International customers (outside the EU) must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.
Custom details of other countries outside the EU can be found on the websites of respective customs authorities.
Delivery time is 3-7 working days to most European countries. Please note that deliveries are not made on Sundays and other holidays.
We charge shipping costs for deliveries to foreign countries on the basis of the order value:
|Country||Shipping costs||Free shipping from|
|Germany (Shipping with DPD)
DHL Shippingcosts for orders up to 50.- Euro are 5,90 Euro, order of 50.- Euro or more will be charged with 1.- Euro shippingcosts
|4,90 Euro||50.- Euro|
|Belgium, Luxembourg, Netherland, Spain, Italy, Portugal, Austria, Denmark||4,90 Euro||150.- Euro|
|Switzerland||14,95 Euro||150.- Euro|
|Bulgaria, Cyprus, Czech Republic, Estonia, Finland, France, Greece, Great Britian, Hungary, Ireland, Latvia, Lihtuania, Malta, Monaco, Poland, Romania, San Marino, Sweden, Slovakia, Slovenia,||14,95 Euro||250.- Euro|
|Andorra, Lichtenstein, Norway, Vatican City||19,95 Euro||250.- Euro|
|Albania, Armenia, Belarus, Bosnia/Herzegovina, Croatia, Georgia, Gibraltar, Island, Israel, Japan, Macedonia, Moldova, New Zealand, Indonesia, Serbia, Turkey, Ukraine||34,95 Euro||500.- Euro|
|Argentina, Australia, Azerbaijan, Bangladesh, Brazil, Canada, Chile, China, Colombia, Hongkong, Puerto Rico, Russia, South-Korea, Taiwan, United Arab Emirates, USA||49,95 Euro
(per package up to 10kg)
*Please contact our customer service for the international shipping rates of bulky goods.
|Available Now!||The item is on stock and ready for dispatch.|
backordered, expected on 14.03.2016
Shipping time: 4 - 5 Tage
|The item has been ordered and is expected at the specified date.|
available soon - order now
Shipping time: 7 - 8 days
|The item will be ordered for you and is expected at the specified date (shown if date is available).|
|Not available now!||The item sold out at the moment. We will notify you if the item is back on stock. Please use the button in the article details.|
The delivery time abroad depends on the parcel service and the delivery address. If you are logged in, the delivery time will be displayed according to your delivery address. If you are not logged in, you will see the delivery times within Germany. Please note that deliveries outside the EU could have a longer delivery time.
After shipping you will receive a shipping confirmation including package data. On the homepage of the respective parcel service the parcel tracking is then available to you. We ask for your understanding that the exact delivery date, especially for shipments outside the EU, depends on the respective parcel service and, if applicable, regional logistics partners.
If your order includes items which are backordered, we do not split the order automatically. We will ship your order as soon as all ordered items are back on stock. Please contact our customer service if you prefer a partial shipment. Please note that deliveries are not made on Sundays and other holidays.
REFUND OF TAXES
We charge a fee of 25.- Euro to refund the VAT (own export). Please send the stamped invoice and documents to:
Herforder Str. 141
The estimated shipping costs can only be used if the basket is not empty.