+++ ATTENTION +++ Due to Covid-19 our local store is currently closed. Instead, use our Click & Collect Service.


Should you have received defective items upon delivery or a defect has occurred within the legal warranty, please contact our service team first. This works best via our reclamation form.

In the following cases you can request a parcel stamp for free return shipping:

  • Defective goods on delivery
  • Defective goods within the legal warranty period
  • Delivery of a wrong article

Please note:
The return portal only works with german addresses.
If you ordered from abroad, please directly contact our customer service.

Bitte Formular ausfüllen:
First name: *
Name: *
City: *
Customer ID:*

Please check the entered data again, then click on [SEND] and you will receive within a few minutes the package label by e-mail (to print out).
Stick the stamp on the package and hand it over at the post office counter or at a packing station.


Please conscientiously pack the goods for the return shipment, so that they are not damaged on the transport route and keep the proof of receipt for the package until the refund or exchange has been completed.


Sport-Net GmbH
Herforder Str. 141
33609 Bielefeld

Fields with a * must be completed.