Should you have received defective items upon delivery or a defect has occurred within the legal warranty, please contact our service team first. This works best via our reclamation form.
In the following cases you can request a parcel stamp for free return shipping:
- Defective goods on delivery
- Defective goods within the legal warranty period
- Delivery of a wrong article
The return portal only works with german addresses.
If you ordered from abroad, please directly contact our customer service.
Bitte Formular ausfüllen: