Delivery & right of return for Christmas
The conditions of our Christmas special are only valid for orders within Germany, which are placed until 31.12.2020.
For INTERNATIONAL SHIPMENTS our normal shipping and return conditions apply.
Free shipping & returns, 100 days right of return and our UNDER-THE-TREE promise.
Here you can find all details about our Christmas special. Do your Christmas shopping from the comfort of your home, easier than ever before.
No desire for Christmas stress and last-minute gift shopping?
The following shipping and returns conditions will help you to manage the pre-Christmas period without stress.
HO, HO, HO!
SHIPPING & RETURNS AS A GIFT
You are not sure if your gift will be well received or if it fits at all?
No problem, because we do not charge any shipping costs during the Christmas season, neither for outward nor return shipping. (Valid for shipments within Germany)
Please use the return form attached to the invoice as a cover letter. The free return label for the return shipment can be easily obtained via our online returns portal
NOTE: Only valid for orders with delivery addresses within Germany.
100-DAYS RIGHT OF RETURN
If your carefully selected gift is not to the liking of one or the other or just doesn't fit, you can return the unused items free of charge and for 100 days with our extended Christmas return policy.
So you can buy gifts now and have until after Christmas to return or exchange your order.
IMPORTANT: The extended right of return of 100 days applies to all orders placed in the online store until 31.12.2020. The only exception are orders of personalized items.
Shopping in a shopping center is not your thing?
Do your shopping quickly and easily from the comfort of your home. With our UNDER-THE-TREE Promise, you can be sure that your Christmas shopping will be there on time. Look for the following delivery time information in the item details:
All items with this marking can be ordered until 19.12.2020 and will arrive in time for christmas.
If you should be really late and order after 19.12.2020, we advise you to choose a other payment method as prepayment,
since the bank terms are also to be taken into account here.
Overview of the "Under-Tree Commitment" times for marked products:
Order by standard shipping until
19.12. - 23:59 Uhr
Order by EXPRESS shipping until
22.12. - 12:00 Uhr
IMPORTANT: We ask all last-minute buyers to bear in mind that during the Christmas season there may be overloading of the shipping service providers. Also due to special circumstances such as snowfall or similar, there may be delays in delivery, over which der-rollenshop.de has no influence.